What if a book grades lower than I am asking?
You see the report before anyone else does, and nothing is published to a buyer until you attach it. If a copy grades softer than you hoped, that is information you bought for a few dollars instead of discovering it in a return request, and the grade band plus the cited defects still sells the book better than a bare condition word against a skeptical buyer. Nothing obliges you to attach a report to a listing.
How long does a book actually take?
The capture flow is built to run in about three minutes for a prepared raw book, and the report comes back after that without anyone waiting on it. In practice a shop batches a stack, keeps shooting, and reads the reports as they arrive.
What does bulk pricing look like?
We quote it rather than publish it. The right rate depends on how many raw books you move and how steadily you move them, and a shelf price for volume would be wrong for most shops in both directions. Tell us roughly what a month looks like for you and we will come back with a rate, what onboarding involves for your staff, and when we can start. One credit grades one book, credits never expire, and there is no subscription.
Can my staff run it, or does it have to be me?
Staff can run it. The app prompts for each required shot and flags common capture problems before submission, which is the point: the grade should not depend on who was holding the phone.
What does my buyer see?
A public web page: the grade, the tier, the defect findings cited to specific photos or video frames, the submitted media, and the date it was graded. No app install and no account. They can also verify the report ID directly on our site.
Do reports expire or change after I list the book?
No. A report is a point-in-time record and stays live at its own URL. If a book is pressed, cleaned, or damaged later, you create a new dated report rather than editing the old one, so nothing behind a completed sale silently changes.
Can I use reports on consignment inventory?
Yes. Shops use them at intake to document a consigned book's condition before it is priced, and the same report follows the book into the listing.